Launching the Modish Rugs Website. Inaugural discount 20% on entire Modish Rugs website

Customer Service

To learn more about Modish and our extensive collection of uniquely designed products for your home, contact us and let one of our friendly, knowledgeable representatives assist you with your order or product selection and answer any questions you might have.

We appreciate your continued patronage and would like to thank you for visiting us today and for making Modish the world’s foremost supplier of handcrafted, fine furniture and accessories for today’s modern, stylish home.

Feel free to submit your inquiries regarding your recent order, shipping questions, new designers or upcoming items in the form provided. You can also reach us Monday through Friday, 9:00 AM to 6:00 PM PST with our live chat app on this website. 

Modish Customer Service office is open 7 days a week. Our toll free number is (888) 542.0111. 

Ordering Information
    • Every Modish customer will receive an automatic email as soon as an order has been placed and your credit card authorization has been processed. This notification will provide you with your individual purchase order number.
    • Within three business days our Customer Service office will email you with your estimated ship dates.
    • Should any item be marked "sold out" you will have the opportunity to choose "notify me when this item is back in stock" and our Customer Service desk will email you the moment that particular item(s) are again available for purchase.
    • For those Modish items that are available for immediate purchase, your credit card (or PayPal account) will be charged immediately and your items will be scheduled for shipment. 
    • In the event your item is a handcrafted item, your credit card will be charged within 3-4 business days of receiving your order. Many of our designer products here at Modish are handcrafted, special or custom ordered specifically for your order, therefore payment is required in full when placing an order.
    • For information regarding our cancellation or refund policy, please visit the Returns & Exchanges page on this website.

    Have a question for one of Modish design specialists? Did you experience issues with your recent order or delivery? Please feel free to submit your information in the form provided and one of our Customer Service representatives will contact you right away.

    Free shipping offer applies to continental US only at this time.

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