Shipping Policy for Modish Store

We know once you’ve placed your order, you are anxious to receive your items. We make every effort to get your order shipped out to you as quickly as possible. Our standard shipping times are as given below. However, you are advised to check for the actual shipping time mentioned in the order confirmation email sent to you.

  • In Stock at Vendor/Drop Ship - Within 10 business days of receiving order.
  • Out of Stock Item(s) - We will email you the estimated lead-time and you will have an option to cancel the order, if the lead-time is not acceptable. You will be notified if an item is out-of-stock when your order is processed. If you keep the order, we will keep you updated on the backorder status and you may choose to cancel at any time before shipping for a full refund.
  • Long wait time Orders- Special cases like handmade items (e.g. wine barrel furniture), large rugs, large/oversized furniture are usually custom built in coordination with our supplier. Their shipping times are typically 4-5 weeks after order. We will keep you notified of the estimated shipping date. If you do not wish to wait after placing an order, you may cancel the item(s) within 48 hours of being notified of the estimated shipping date by us.
Shipping within continental US

We normally ship small packages through UPS, USPS and Fedex. Larger packages which are LTL, are shipped through shipping companies. Please note that UPS delivers only to your doorstep and does not obtain a signature from you. If you need a signed delivery receipt, there is a $15 charge & you can email your request to us at "support@modishstore.com".

Expedited shipping & costs

We do offer expedited shipping in some cases, though the cost is expensive.

Approximate charges for 3 day UPS is normally about 30%-35% of the order value, while 2 day is appx 50% of the order value.

For availing expedited shipping, please send an email to "support@modishstore.com" and we’ll get back with a quote. Sometimes customers require their order by a specific date - they can mention it in the “Special Instructions Comment Box” when you submit your order, and we will let you know if that timeline is feasible via expedited shipping.

Shipping of large size items or LTL/large items ship

We offer LTL shipping for overweight or large orders. Please write to us if LTL is required and we’ll get back with the quote & delivery schedule.

Please note the following about LTL:

LTL delivery is for the curbside.

Inside delivery costs $150 extra in most cases but some places are high cost delivery areas e.g. New York & Los Angeles. We will send you an additional quote once we know your destination.

LTL items usually ship through shipping companies. We will provide you with the name of the shipping company and the tracking number once the item ships. The delivery team will call you and inform you of the time when the item is being delivered.

All LTL items are delivered to you personally after confirming your preferred delivery time on the phone. The delivery team cannot leave until you have signed the delivery receipt. Please open the packaging and check the contents are okay before you sign the receipt and allow the delivery team to go away from your premises. You should note any problems that are there in the packaging and in the products in the delivery receipt.

Shipping multiple items in an order

If stocks are available for all items, we’ll ship them together at the same time in one lot. If one or more items are on backorder for a short period, we may wait for that backordered item to be received in our warehouse, so that all items can reach you at the same time. But if the backorder date is long, then the items may be shipped separately as per stock availability.

Tracking packages after order is shipped

The shipment tracking number is contained in the Shipment Confirmation Email we send you once your order leaves our warehouse. The tracking number is a clickable link and takes you to the website of the respective shipper - UPS, USPS or Fedex, where you can look up the status of your package.

Insurance during shipping

All our products are insured during transit. In case you notice any visible damage or breakages when your order is delivered, please do the following

  • Take some photos of the breakage, packaging etc and send it to us at "support@modishstore.com".
  • Make a note of the breakage on the shipping delivery note.
  • Save all packaging, tags etc for the processing of the damage claim.
Shipping to Alaska/Hawaii/Puerto Rico & International Shipments

Our sales are USA & Canada centric, but we also ship internationally to Europe, Australia, Mexico etc. To know shipping status for other countries and for Alaska, Hawaii and Puerto Rico, please drop us an email at "support@modishstore.com" and we’ll get back on the shipping cost and feasibility.

Shipping Rates for Alaska/Hawaii/Puerto Rico & International Shipments

Our international and Alaska/Hawaii/Puerto Rico shipping rates are given in the standard shipping cost estimate when you add the item to cart.

Please note that international shipping has certain additional factors:

Duties & clearing charges, if any, are the responsibility of the customer.

For orders above $400, we’ll send you the exact shipping quote. If the amount already charged in the order is more than this shipping quote, the excess amount will get refunded and if the quoted amount is more than the shipping rates already charged then the differential amount will be charged in full before shipping the product.

Please note there are no hidden costs and we don't want to make any money on shipping, we just want to cover our costs. Large size international shipments require LTL, which can only be assured after obtaining proper shipping quotes. Please wait for our shipping email.

Customers in international destinations must pay any local charges, federal taxes and custom duties or cess that is required as per their national policy.

Estimating Time Taken for International Shipments

The time taken for international delivery will depend on the country it is being shipped to. For estimating delivery time, we advise our overseas customers to add 3-5 weeks to the shipping time mentioned per the product page for continental US customers.

Other international shipping options

We don’t offer other options, but some of our international customers have used options given below. If you know of any other options, feel free to email us & we’ll add them in.

Shipping to Australia - There is a service called Shopmate which ship parcels from US to Australia.

Details here https://shopmate.auspost.com.au/our-rates/shipping-rates

Shipping to Canada & Australia - Another popular option is Myus.com. You can check out their service here http://www.myus.com/en/ship-to-australia/ Please note - Modish does not have any tie-ups with these services. We are just sharing suggestions from our customers.